Store Policies
Company Profile
Janitorial Supplies Company was formed in 1988, and is a United States corporation located in Texas. Our team is driven by the goal of providing you with the very best products available at prices below what you would pay over the counter.
Payment Methods
We deliver on an approved open account, net 30 day billing. We also accept MasterCard, Visa, Amex and Discover
Return Policy
Items must be returned in new unused condition. We reserve the right to reject returns on used or mishandled products. Customer satisfaction is very important to us. All items ordered from JanSup.com can be returned within 15 days of receipt for a refund on the original items ordered. Customers must call ahead to receive an order return number. Postage must be postpaid to the destination of returned items. The initial shipping costs will be deducted from the credited amount. Damage caused during shipment should be discussed with the parcel post carrier. Shipments canceled mid order subject to refund less any shipping cost. All returned machinery will be subject to a 25% restocking fee, with the exception of any manufacturer's defects.
Shipping
All packages must be opened and inspected for damages incurred during shipment, before signing any bill of lading or accepting any UPS packages. All damage claims should be made with the carrier at that time. Sorry, but JanSup.com is not responsible for any damages incurred during shipment.
Errors and Omissions
JanSup.com strives to bring you the lowest prices possible. This is done through volume purchasing and stringent cost control. We make every effort to insure accurate pricing. However, we do reserve the right to cancel any order based on availability changes or pricing errors posted on our site. This applies to items priced above or below the current correct price.
International Orders
All international orders must be paid with a bank wire transfer. Canada is exempt, as are other international businesses with proper documentation.
Secure Ordering
All orders taken by JanSup.com are handled by our state of the art secured ordering system. This secured system insures that your credit card or check information is protected. You can place your orders with complete confidence and peace of mind.
If you would like more information regarding our company, please feel free to email or write us at:
www.jansup.com
Sales@JanSup.com
214-350-5525 (store)
214-215-7399 (cell)